What is preferred for appointments? Onsite or Remote?

We must try to do everything remotely.  Working remotely allows us to multi-task and we can work on multiple tickets at a time vs. when you are onsite.  You can only work on that particular task.  There will be times when the technician will insist that onsite work is a must.  If the dispatcher is unsure if the job really needs to be done onsite, please contact David.

David will confirm and validate whether the particular task can be done remotely or must be done onsite.

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