FAQ Category: Monitoring Board Topics
Monitoring board shows internet is down for a client
Contact the next available tech. Post on General chat to get status of who is available. If no one responds within 5 minutes, start calling technicians. Start with the lower level techs and work your way up to the higher tier techs. Open a ticket and distribute to the following technicians. Make sure you indicate …
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Monitoring Board shows system is offline.
Contact the next available tech. Post on General chat to get status of who is available. If no one responds within 5 minutes, start calling technicians. Start with the lower level techs and work your way up to the higher tier techs. Open a ticket and distribute to the following technicians. Make sure you indicate …
Continue reading “Monitoring Board shows system is offline.”
Monitoring board shows device with less than 10% disk space left
Open a ticket and distribute to the following technicians. Make sure you indicate which server(s) that are in question and who the client is. James Brian If DataCenter server, assign to David.
