Monitoring Board shows system is offline.

Posted by Krit on Aug 4, 2020

  1. Contact the next available tech. Post on General chat to get status of who is available.
  2. If no one responds within 5 minutes, start calling technicians.  Start with the lower level techs and work your way up to the higher tier techs.
  3. Open a ticket and distribute to the following technicians.  Make sure you indicate which server(s) that are in question and who the client is.


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