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Monitoring Board shows system is offline.
Posted by Krit on Aug 4, 2020
- Contact the next available tech. Post on General chat to get status of who is available.
- If no one responds within 5 minutes, start calling technicians. Start with the lower level techs and work your way up to the higher tier techs.
- Open a ticket and distribute to the following technicians. Make sure you indicate which server(s) that are in question and who the client is.
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