Martin Arrechavaleta
Have you ever ran across a website that is not displaying items properly, saying you are logged in even though you logged out 30 minutes ago or any other general issue? Most issues with websites can be solved by clearing the cookies and cache of the website. Clearing these are a bit different in every browser but the steps for the most popular browsers are below.
- Chrome: Press Ctrl + H on your keyboard, Click on the “Clear browsing data” tab on the left, Make sure “all time” is selected in the time range drop down menu and make sure that the cookies and other site data and the cached images and files checkbox are selected then press on the clear data button.
- Edge: Press Ctrl + H on your keyboard, Click on the three dots in the menu that opened followed by “Open History Page”. You will then click on the “Clear browsing data” button. Make sure “all time” is set in the time range drop down box, the cookies and other site data and cached images and files checkbox are selected then press on the clear now button.
- Firefox: Click on the menu button on the top right of the browser page and click on history. You will then click on “clear recent history”. Ensure the Time range drop down menu is set to “Everything”. Ensure the cookies and cache check box are set then press on the “Clear now” button.
After this is done it is recommended to restart the browser, including all tabs that might be open, not just the website that is giving you trouble. If the website is still giving you trouble feel free to give us a call and we can dig in deeper.
